If you've never heard of Skype or Vsee, these are programmes that allow users to talk and see each other using the Internet. As long as you have a broadband Internet connection and a webcam, you can make an appointment to chat with us from the comfort of your own space. Visit the Skype or Vsee websites to know more about how they work.

You need to have a reliable internet connection. You can check if your speed will allow you to use videoconferencing sessions with sufficient image and voice quality.

If you don't trust Skype or the Internet is slow, I recommend the use of VSee. This videoconferencing programme uses 50% less bandwidth than Skype. Vsee is also HIPPA compliant, which means it provides better security than Skype.

Phone counselling is an alternative if you don't have Internet but has more disadvantages than online counselling. You can talk to us using a landline or a mobile just like you usually would do when chatting to friends or family. However, you still need to have an active internet connection to receive and send emails from and to your online therapist. As explained earlier, any homework assignments or handouts that your therapist may give you will be sent by email.

Do I still have to communicate by email with my Psychotherapist even if I use telephone counselling?

Yes, you need to be familiar with the use of emails because we assign home tasks every week. Homework is an essential component of Cognitive Behavioural Therapy, in-person, or via the Internet. We will need to exchange those documents before each session.